Shipping policy

Last updated: July 6, 2026

At Steampunk Fashion UK, we aim to provide clear and reliable shipping information. We serve customers in the United Kingdom and display prices in GBP (£).

Steampunk Fashion UK is a UK-focused online retail brand owned and operated by New Age Marketing LLC, a company registered in the United States.

Shipping Coverage

This Shipping Policy applies to orders delivered to addresses within the United Kingdom.

Fulfilment

Orders are packed and dispatched by our authorized fulfilment partners and delivered to the UK using trusted courier services. Once your order ships, we'll email you a tracking number so you can follow its progress.

Delivery Schedule

Estimated delivery timelines for UK orders:

  • Order cutoff: orders placed after 2:00 PM GMT are processed the next business day.
  • Handling time: 1–3 business days (Monday to Friday).
  • Transit time: 5–7 business days after dispatch.
  • Total estimated delivery time: 6–10 business days.

Delivery times may vary due to carrier delays, public holidays, or other unforeseen circumstances.

Shipping Costs

  • Free shipping on all UK orders of £100 or more.
  • Orders between £0.00 and £99.99 are charged a flat rate of £3.80.

All applicable shipping costs are shown at checkout before payment.

Order Tracking

Once your order has been dispatched, you'll receive an email with your tracking number. You can track your shipment on our Track Your Order page.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our support team promptly and we'll work with the courier to resolve it.

Questions & Support

For more information, visit our FAQ page or contact our support team.

Contact Information

  • Company Name: New Age Marketing LLC (trading as "Steampunk Fashion UK")
  • Company Number: 61-1980838
  • Registered Business Address: 75 Omega Dr, STE 360, Newark, DE 19713, USA
  • Email: contact@steampunkfashion.co.uk
  • Phone: +44 20 3769 2804
  • Contact Form: Click here
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
  • Response Time: We strive to reply within 24–48 business hours on weekdays.