Payment Policy

Last updated: 1 December 2025

At Steampunk Fashion UK, we are committed to providing a secure and transparent payment process to make your shopping experience smooth and worry-free.

Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay / Google Pay (where available)
  • Other secure payment gateways as displayed at checkout

Payment Processing

  • All payments are processed immediately upon order confirmation.
  • Your payment information is encrypted and transmitted securely using industry-standard protocols.
  • We do not store sensitive payment information on our servers.

Payment Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation with your order details.
  • Orders will not be processed or shipped until payment has been successfully received.

Failed or Declined Payments

  • If your payment fails or is declined, you will be notified immediately.
  • You can retry the payment using a different method or contact our support team for assistance.

Currencies & Taxes

  • Prices on the website are displayed in GBP (£).
  • Applicable taxes and duties are included in the checkout total for UK orders.
  • International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Security Measures

  • We use secure payment gateways and SSL encryption to protect your information.
  • Any suspicious activity will be flagged, and we may contact you to verify your order.

Refunds & Chargebacks

  • Refunds will follow our Refund & Return Policy.
  • Unauthorized chargebacks may result in account suspension or legal action.

Questions & Support

For any payment-related questions, please contact our support team for assistance.

Contact Information

  • Company Name: New Age Marketing LLC (trading as “Steampunk Fashion UK”)
  • Website Name: Steampunk Fashion UK
  • Company Number: 61-1980838
  • Registered Business Address (USA): 16192 Coastal Hwy, Lewes, DE 19958, United States
  • Email: contact@steampunkfashion.co.uk
  • Phone: (+44) 7488 864682
  • Contact Form: Click here
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
  • Response Time: We strive to reply within 24–48 business hours on weekdays