Payment Policy
Last updated: July 6, 2026
At Steampunk Fashion UK, we're committed to a secure and transparent payment process.
Accepted Payment Methods
We accept the following payment methods, as shown at checkout:
- Credit & debit cards (Visa, Mastercard, American Express, Discover, Diners Club)
- PayPal
- Apple Pay, Google Pay, and Shop Pay (where available)
Payment Processing
- Payment is taken when your order is confirmed.
- Your payment details are encrypted and transmitted securely using industry-standard protocols.
- We do not store your full card details on our servers.
Payment Confirmation
- Once payment is successfully processed, you'll receive an email confirmation with your order details.
- Orders are only processed and dispatched after payment is received.
Failed or Declined Payments
- If a payment fails or is declined, you'll be notified so you can retry with a different method.
- If you need help, contact our support team.
Currency & Pricing
- Prices on the website are shown in GBP (£).
- The price you see at checkout is the price you pay — there are no hidden fees added after checkout.
Security
- We use secure payment gateways and SSL encryption to protect your information.
- Suspicious activity may be flagged, and we may contact you to verify an order.
Refunds & Chargebacks
- Refunds follow our Return & Refund Policy.
- Fraudulent or unauthorised chargebacks may result in account restrictions.
Contact Information
- Company Name: New Age Marketing LLC (trading as "Steampunk Fashion UK")
- Company Number: 61-1980838
- Registered Business Address: 75 Omega Dr, STE 360, Newark, DE 19713, USA
- Email: contact@steampunkfashion.co.uk
- Phone: +44 20 3769 2804
- Contact Form: Click here
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
- Response Time: We strive to reply within 24–48 business hours on weekdays.