Contact Us

We're here to help — reach out anytime.

Get in touch

  • Emailcontact@steampunkfashion.co.uk
  • Phone+44 20 3769 2804
  • HoursMon–Fri, 9:00 AM – 5:00 PM (GMT/BST)
  • CompanyNew Age Marketing LLC (trading as "Steampunk Fashion UK") · Company No. 61-1980838
  • Registered address75 Omega Dr, STE 360, Newark, DE 19713, USA

Returns are handled through our UK returns support. Please contact us first — we'll confirm the correct return address for your order. Don't send returns to the registered address above.

Frequently asked

How long will delivery take?

UK delivery is free on orders £100+ (£3.80 below £100). Orders are processed in 1–3 business days and typically delivered within 6–10 business days. You'll receive tracking by email once your order ships.

How do I track my order?

Use our Track Your Order page with your order number and email.

What's your return policy?

You have 15 days from delivery to request a return or refund. Contact us first and, once approved, we'll provide return instructions. See our Return & Refund Policy.

Which payment methods do you accept?

Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, PayPal and Shop Pay.

Send us a message

For the fastest help, check the FAQ first. Still need us? We reply within 24–48 business hours.