Privacy policy

Last updated: July 6, 2026

This Privacy Policy explains how Steampunk Fashion UK ("we," "our," or "us") collects, uses, and protects your personal information when you visit https://steampunkfashion.co.uk (the "Site") or interact with our services.

Legal Entity Disclosure: Steampunk Fashion UK is a UK-focused online retail brand. The website operates under the brand name "Steampunk Fashion UK", while the legal business entity is registered in the United States as New Age Marketing LLC.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Information We Collect

Information You Provide Directly

  • Personal details such as name, email address, phone number, and shipping address
  • Order and payment-related information (billing address and transaction confirmation)
  • Account credentials if you create an account
  • Messages or inquiries you send to our support team

Information Collected Automatically

When you browse our Site, we automatically collect certain information such as IP address, browser type, device information, pages visited, and interaction data using cookies and similar technologies.

Information from Third Parties

  • Payment processors and shipping providers
  • Analytics and marketing service providers
  • Social media platforms when you engage with our content
  • Fraud-prevention and security partners

How We Use Your Information

  • To process and fulfil orders
  • To communicate order updates and service notifications
  • To provide customer support
  • To improve website performance and user experience
  • To send marketing communications where legally permitted
  • To detect, prevent, and address fraud or security threats
  • To comply with legal and regulatory obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and display relevant content. You can manage cookies through your browser settings or through the cookie-consent banner on our Site; disabling some cookies may affect certain features.

Sharing of Information

We may share your personal information with:

  • Service providers such as payment processors, couriers, and hosting partners
  • Marketing and analytics partners assisting our operations
  • Affiliates within our corporate group
  • Government or regulatory authorities where required by law

We do not sell your personal data to third parties.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies separately.

Children's Privacy

Our services are not intended for children. We do not knowingly collect personal data from individuals under the minimum age required by applicable laws. If such data is identified, we will delete it promptly.

Data Security & Retention

We implement appropriate technical and organisational safeguards to protect your personal information. While no system is completely secure, we take reasonable steps to prevent unauthorised access. Personal data is retained only for as long as necessary to fulfil business, legal, and contractual obligations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Restrict or object to certain processing activities
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority (in the UK, the Information Commissioner's Office)

To exercise your rights, contact us at contact@steampunkfashion.co.uk. We may need to verify your identity.

International Data Transfers

Although Steampunk Fashion UK primarily serves customers in the United Kingdom, the business is legally registered and operated from the United States. Your information may be transferred to, stored, and processed in the United States or other jurisdictions in accordance with applicable data protection laws.

Contact Information

  • Company Name: New Age Marketing LLC (trading as "Steampunk Fashion UK")
  • Company Number: 61-1980838
  • Registered Business Address: 75 Omega Dr, STE 360, Newark, DE 19713, USA
  • Email: contact@steampunkfashion.co.uk
  • Phone: +44 20 3769 2804
  • Contact Form: Click here
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
  • Response Time: We strive to reply within 24–48 business hours on weekdays.