Shipping Policy
These policies are issued by New Age Marketing LLC (trading as “Steampunk Fashion UK”), located at 16192 Coastal Highway, Lewes, DE 19958, United States.
Last Updated: 02 October, 2025
At Steampunk Fashion UK, we are committed to providing a seamless shopping experience from purchase to delivery. Below, you’ll find all the details about our shipping policies, including handling times, delivery estimates, and shipping cost.
Handling and Processing Time
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Orders are processed within 1 to 3 business days.
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We ensure that all items meet our high-quality standards before shipment.
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Orders placed before 2:00 PM GMT will be processed the same day.
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You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Options and Delivery Estimates
Domestic (United Kingdom)
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Standard Shipping:
- Orders £0.00 - £99.99: £3.80
- Orders £100.00 and up: Free
- Transit Time: 5-7 business days
- Estimated Delivery: 6-10 business days
Courier Services & Tracking
We work with trusted courier services such as DHL to ensure the safe and timely arrival of your order.
We will send you tracking information within 24 hours after your order leaves the warehouse, to the email address you provided during checkout.
Returns & Refunds
If you wish to return your order, please refer to our Return & Refund Policy.
Custom & taxes
All prices shown on product pages are final. No custom or taxes will be charged other than that.
Important Notes
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Delivery estimates are not guaranteed.
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Business days exclude weekends and holidays.
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International shipments may be subject to customs delays.
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Tracking details will be provided via email once the order ships.
Note: This store is operated by New Age Marketing LLC (USA). Orders are fulfilled by our international partners; returns are processed via our UK hub in Sheffield.
Contact Information
- Company Name: New Age Marketing LLC
- Website Name: Steampunk Fashion UK
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Address: 16192 Coastal Hwy, Lewes, DE 19958, USA
- Email: contact@steampunkfashion.co.uk
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Phone: (+44) 7488 864682
- Company Number: 61-1980838
- Contact Form: Click here
- Business Hour: From Monday to Friday: 9:00 AM – 5:00 PM (GMT/BST)
- Response Hour: We strive and expect to reply within working 24-48 hours on weekdays to most queries.
- Visit our about us page to know more.
- Social Media: