Shipping Policy

At Steampunk Fashion UK, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within the United Kingdom qualify for free delivery when the order value is £100 or more.

Shipping Coverage

This policy applies to shipments sent to customers located in the United Kingdom.
Orders are fulfilled by our international partners, and returns are processed via our UK hub in Sheffield.

Delivery Schedule

Here’s what you can expect for order processing and delivery:

  • Order cutoff time: Orders placed after 2:00 PM GMT will be processed the next business day.
  • Handling time: Typically 1–3 business days, Monday through Friday.
  • Transit time: Around 5–7 business days, depending on carrier and delivery destination.
  • Estimated delivery window: Approximately 6–10 business days in total.

Once your order is processed, it will be shipped via one of our trusted delivery partners.

Carrier Partners

We work with reliable carriers such as DHL and other international logistics partners to ensure safe and timely delivery.

Shipping Costs

  • Free Shipping: Available for all orders within the United Kingdom when the order value is £100 or more.
  • Standard Shipping: Orders between £0.00 – £99.99 incur a £3.80 shipping charge.
  • Paid Shipping (if applicable): For destinations outside the UK or outside our free shipping zones, shipping costs will be calculated at checkout.

Delivery Concerns

If you encounter issues such as delays, lost packages, or damaged shipments, please contact our customer service team immediately. We will work with the courier to resolve the matter quickly.

Order Tracking

Once your order ships, you’ll receive an email confirmation with a tracking number. You can monitor your package through our Track Your Order page.

Questions & Support

For more details, visit our FAQ page or reach out to our support team.

Contact Information

Store Name: Steampunk Fashion UK
Address: 16192 Coastal Hwy, Lewes, DE 19958, USA
Email: contact@steampunkfashion.co.uk
Phone: (+44) 7488 864682
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
Response Time: We aim to respond within 24–48 business hours.

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