Privacy Policy

Last updated: 1 December 2025

This Privacy Policy explains how Steampunk Fashion UK (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit https://steampunkfashion.co.uk (the “Site”) or interact with our services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a new “Last updated” date.

Information We Collect

Data You Provide Directly

  • Contact details (name, email, phone number, address)
  • Order information (billing/shipping addresses, payment confirmation details)
  • Account details (username, password, security credentials)
  • Communications with customer support

Data Collected Automatically

We use cookies and similar technologies to collect information such as device type, browser, IP address, pages viewed, and general usage analytics.

Data from Third Parties

We may receive information from:

  • Service providers and vendors assisting with payment processing, shipping, analytics, or marketing
  • Social media platforms when you interact with our content
  • Fraud-prevention partners and logistics providers

How We Use Your Information

  • To process and deliver your orders
  • To send order confirmations, updates, and account notifications
  • To provide customer support and respond to inquiries
  • For marketing and promotional purposes (where legally permitted)
  • To detect, prevent, and investigate fraud or security issues
  • To comply with legal, tax, and regulatory obligations

Cookies & Tracking

We use cookies to personalize your experience, improve website performance, and display relevant content. You may manage your cookie settings through your browser, but disabling cookies may affect site functionality.

Sharing of Information

We may share personal data with:

  • Service providers, couriers, and vendors working on our behalf
  • Business partners assisting with marketing or analytics
  • Affiliates within our corporate group
  • Government or regulatory authorities when required by law

We do not sell your personal information or share sensitive data without your consent.

Third-Party Links

Our Site may include links to external websites. We are not responsible for their content, security, or privacy practices. Please review their privacy policies before providing any personal data.

Children’s Privacy

Our services are not directed toward children, and we do not knowingly collect information from individuals under the age required by applicable local laws. If you believe a child has submitted information to us, please contact us so we can delete it.

Security & Data Retention

We use technical and organizational security measures to protect your information.
However, no system is completely secure.
We retain personal data only as long as necessary to fulfill business operations, legal requirements, or contractual obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Restrict or object to certain types of processing
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise your rights, contact us at contact@steampunkfashion.co.uk.
We may require verification of identity.

International Users

Your information may be transferred, stored, and processed outside your country of residence, including in the United States. All data will be handled in accordance with applicable data protection laws.

Contact Information

Store Name: Steampunk Fashion UK
Address: 16192 Coastal Hwy, Lewes, DE 19958, USA
Email: contact@steampunkfashion.co.uk
Phone: (+44) 7488 864682
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)
Response Time: We aim to respond within 24–48 business hours.

Social Media: